Quality Policy

Last Updated: January 2025

Prime Consulting Group's orientation is to be recognized for quality in the Information Technology Consulting Services industry.

We strive to achieve this through:

• Consideration of context of the organization and aligning the Quality Management System with the strategic direction of Prime Consulting Group.
• Satisfying customer and applicable statutory and regulatory requirements.
• Management of organization, along with employee-established quality objectives and defined responsibilities for their fulfillment.
• Establishing, applying, maintaining and continual improvement of effectiveness of the ISO 9001:2015 Quality Management System.
• Continual enhancement of customers' satisfaction.
• Tracking and applying new technologies.
• Careful selection of suppliers and employees.
• Commitment to increasing the quality of our consulting services to exceed customers' expectations.
• Ensuring that our Policy and Procedure Manuals reflect what we do.
• Addressing potential impacts of climate change on our operations, processes and procedures to contribute to global sustainability efforts.
• Considering and evaluating potential impacts of climate change on our processes and procedures to contribute to global sustainability efforts.

The framework for setting quality objectives is defined in the Quality Manual.

The President is responsible for communicating the Quality Policy to all persons working for or on behalf of the organization and making it available to the public.